“The difference between the competitor and Cogent is that I can rely on a positive support experience”

- Matthew Fout, Network Engineer, Auto Approve

Auto Approve is a Mid-West based company that helps customers refinance auto loans. They pride themselves on being able to save customers about $100 a month.

A strong internet connection was important for Auto Approve, as they do the bulk of their business online and use Voice over IP. They currently have 100 Mbps circuits at their Chicago, IL and Plymouth, MN locations.

Network Engineer Matthew Fout described that Cogent’s availability at the necessary install locations as a driving factor to go with them. As well as to keep all of their internet needs under one company instead of going with multiple providers. Their Chicago circuit was installed in December of 2021 and they added Plymouth in October of 2022.

Fout has described his experience with Cogent’s sales and support staff to be consistent and professional, something that he didn’t receive with previous providers.

With Cogent as their provider, Auto Approve can focus on their serving their customers and know that any issues that come up will be handled in a timely fashion.

“The difference between the competitor and Cogent is that I can rely on a positive support experience” - Matthew Fout, Network Engineer, Auto Approve