“When we chose Cogent, we chose wisely as our reliability and support became the primary reason for new customers”
- Ernie Coldwell, Senior Network Engineer, MU FiberNET

MU FiberNET is a Passive Optical Network ISP that serves the community of Morristown, Tennessee. They have been providing Internet, Video, and Phone services to over 7,000 customers since 2006. Reliability, value and home town service are key to driving their growth – as well as their planned network expansion to higher bandwidth services.

The company’s primary competitors are AT&T and Spectrum making MU FiberNET “the David to not one but two Goliaths,” as stated by Ernie Coldwell, Senior Network Engineer. To compete, the company needed to have reliable data services. As their previous provider was acquired multiple times, becoming less and less dependable, MU FiberNET decided that enough was enough, and in 2017 looked to make a switch.

After looking at seven different providers, the decision to go with Cogent was made because of their longevity and solid reputation in the market. Since the switch, Cogent has been the reliable partner that MU FiberNET needed. That, along with Cogent’s reasonable and competitive price point, has kept MU FiberNET a happy Cogent customer for many years.

“When we chose Cogent, we chose wisely as our reliability and support became the primary reason for new customers” - Ernie Coldwell, Senior Network Engineer, MU FiberNET